Privacy Policy

Last updated: March 2026

Grime Free Cleaning Services (ABN 45 162 604 384) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information We Collect

We collect personal information you provide directly to us, including your name, phone number, email address, property address, and details about the cleaning services you require. We collect this when you contact us by phone, by email, or through the enquiry form on this website.

How We Use Your Information

We use your information to respond to enquiries, prepare and provide quotes, schedule and deliver our cleaning services, and communicate with you about your booking. We may also use it to follow up on the quality of our service.

Disclosure of Information

We do not sell or rent your personal information. We only share it with our team members or trusted contractors to the extent necessary to deliver the services you have requested, or where we are required to do so by law.

Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Enquiries submitted through our website form are transmitted securely to our business email. We retain your information only for as long as necessary to provide our services and meet our legal obligations.

Website Analytics

This website may collect anonymous usage data, such as which pages are visited, to help us understand how the site is used and improve it. This information does not personally identify you.

Access and Correction

You may request access to the personal information we hold about you, or ask us to correct it, at any time. To make a request, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, contact us at info@grimefree.com.au or call 0419 254 631.